Our Guarantee

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Licensed & Insured · Serving Cincinnati Since 1981

Our Guarantee: Price, Professionalism & Peace of Mind

Every job Eagle’s Locksmith Cincinnati performs is backed by a written warranty, upfront pricing, and 44 years of trusted service in Greater Cincinnati, Ohio.

🔐Licensed in OhioFully licensed & insured
4.9-Star Rated530+ Google reviews
📅Since 198144 years in Cincinnati
🪪ID VerifiedWe verify identity every time

Our Locksmith Guarantee

ALL WORK ✦ EAGLE’S LOCKSMITH CINCINNATI ✦ ✦ SINCE 1981 · (513) 202-4240 ✦ GUARANTEED

Our Warranty Coverage

We stand behind every lock, key, and hardware installation we perform. The following warranty periods apply to all Eagle’s Locksmith Cincinnati services:

90Days — New Parts

All new mechanical parts installed during residential or commercial service, including deadbolts, knobs, levers, and cylinders.

60Days — Car Keys

Replacement car keys, key fobs, and transponder keys programmed by our automotive locksmiths.

30Days — Labor

All labor performed on lock repairs and installations, provided the customer accepted the technician’s recommended parts replacement.

14Days — Electronics

Electronic products including smart keypads, digital locks, and electric door strikes.

Important warranty conditions:

  • Callbacks or return visits requested after the applicable warranty period are subject to a minimum service fee.
  • The 30-day labor warranty does not apply when a technician recommended parts replacement and the customer declined.
  • Eagle’s Locksmith Cincinnati is not responsible for damage resulting from misuse, improper operation, or modifications to locks or hardware by the end user after service.
  • We are not responsible for damage caused by weather or climate-related conditions. Subsequent on-site visits for weather-related issues are subject to a service fee unless otherwise specified at the time of original service.

Our Price Guarantee

Eagle’s Locksmith Cincinnati quotes every job upfront before work begins. You will never receive a surprise invoice. Our pricing is transparent, competitive, and consistent — no hidden trip fees, no bait-and-switch estimates.

  • Upfront quote provided before any work begins
  • No hidden service call fees added after the fact
  • Fair, consistent rates across Greater Cincinnati, Covington, Florence, Northern Kentucky, and surrounding areas
  • We match the scope of work to your actual needs — no upselling unnecessary services

Our Professionalism Guarantee

When an Eagle’s Locksmith Cincinnati technician arrives at your door, you can expect the same standard of care and conduct on every single job — whether it’s a house lockout at 2 AM or a full commercial master key installation.

  • Identity verification on every job — we verify the customer’s identity and right of access before unlocking any property, every single time, without exception
  • Licensed and insured technicians only — no subcontractors, no unlicensed operators
  • Damage-free techniques — we use professional-grade tools to protect your doors, frames, and hardware
  • Clean worksite — we leave your property exactly as we found it
  • Honest assessment — if a repair can be made, we will tell you; we do not recommend replacements unnecessarily
  • 20–30 minute target arrival time within our 25-mile service radius of downtown Cincinnati

Frequently Asked Questions About Our Guarantee

What does the 90-day parts warranty cover?
The 90-day parts warranty covers any mechanical parts installed by Eagle’s Locksmith Cincinnati — including deadbolts, knobs, levers, padlocks, and lock cylinders. If a part we installed fails due to a manufacturing defect or installation issue within 90 days, we will return and resolve it at no additional charge. Electronic products and car keys are covered under separate shorter warranty periods.
Does the labor warranty apply if I declined the technician’s recommendation?
The 30-day labor warranty applies to all standard lock repairs and installations. However, if our technician recommended replacing a worn or damaged part and you chose to proceed with a repair-only service instead, the labor warranty does not apply to that specific job. We always document our recommendations clearly so there is no ambiguity.
What happens when I call back after the warranty period?
Callbacks and return visits after the applicable warranty period are subject to a minimum service fee. We always try to work with our customers — call us at (513) 202-4240 and we will assess the situation and explain your options honestly before any charges are applied.
Is Eagle’s Locksmith Cincinnati licensed and insured in Ohio?
Yes. Eagle’s Locksmith Cincinnati is fully licensed and insured in the state of Ohio. We have been operating in the Greater Cincinnati area since 1981 — over 44 years of continuous licensed service. We also carry a 4.9-star rating from more than 530 verified Google reviews.
Why do you verify my identity before unlocking my property?
Identity verification is a core part of our professional standard and is something we do on every single job without exception. It protects you as a homeowner or business owner, and it is a practice we have maintained throughout our 44 years in Cincinnati. If a locksmith doesn’t ask for ID — that is a red flag.
Are weather-related lock problems covered under warranty?
Eagle’s Locksmith Cincinnati is not responsible for damage caused by weather or climate-related conditions, such as lock freezing, moisture damage, or warping due to temperature extremes. If you experience a weather-related issue after a service, a return visit will be subject to a standard service fee unless otherwise agreed at the time of the original service. We’re happy to advise you on weather-resistant hardware options.

Ready to Book a Locksmith You Can Trust?

Eagle’s Locksmith Cincinnati has stood behind every job since 1981. Call us now or book online — upfront pricing, written warranty, licensed technicians.

Eagle’s Locksmith Cincinnati is a licensed, insured, and locally owned locksmith company serving Cincinnati, Ohio and the Greater Cincinnati metropolitan area — including Covington, Newport, Florence, Erlanger, Mason, West Chester, Hamilton, Lebanon, Milford, Anderson Township, and Northern Kentucky — since 1981.

Questions about our warranty or guarantee? Call us at (513) 202-4240 or visit our contact page.